Answer and return calls
Give inbound calls and callbacks a consistent starting point. The agent speaks on behalf of your business and follows the conversation you define.
Your next call.Already covered.
An AI voice agent that answers in your company's name, asks your questions and helps callers take the next step. Your team comes in when a conversation needs a person.
Your business. Your conversation. Your team in control.
Your business lineAI voice agent
Built around your conversation
“I can help with that.
What time works for you?”
Book a timeBring in your team
More than picking up the phone.
Build the conversation around the calls you handle, from the first question to an appointment or a handoff.
Ask the right questions
Start with what your team needs to know. We work through callers' questions and the information the agent should collect.
Set the next appointment
Help a caller move from asking a question to scheduling a conversation with your team.
Know when people take over
Map out the moments that need a person. Your agent can bring in your team instead of pushing every call down the same path.
From a late call to a clear next step.
An example of an after-hours appointment request. The conversation follows your business's workflow.
- 1
The call comes in.
A caller reaches your business line after the office has closed. Your agent answers in your company's name.
- 2
Your agent helps.
The agent asks what the caller needs and helps book a conversation for the morning.
- 3
Your team picks up.
The call and conversation stay together in the hub, ready for the person who handles the next step.
Illustrative workflow. Your setup starts with your business.
Will the agent speak for our company?
Yes. The agent answers and returns calls in your company's name. Setup starts with your questions, your workflow and when your team should take over.
Can a caller reach a real person?
Yes. Human handoff is part of the workflow. We map out which conversations need your team during setup.
What should we bring to a demo?
Bring the types of calls you handle, questions you ask and the next steps you want callers to take. That gives us a practical starting point for your setup.